Onyx 1000
Cxm 1000
Onyx 1000
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Onyx CXM is a state of the art, feature rich Communication Exchange Manager or IPPBX in normal terms. Currently, the IPPBX segment provides majorly two types of Technologies:-
1) Time-Division Multiplexing or TDM which has now started converting to Hybrid by adding IP phones and
2) Embedded Technology.
The segment has been languishing in a zone where a new technology or an improvisation on the existing available technologies, was the need of the hour, to keep the segment up and running. Realising this gap in existing technology and sensing the huge opportunity that this gap provides, ONYX cxm becomes the new player in the market which runs on 3) On Premise Server Installation.This technology completely bases itself on customization.

1000 + SIP Extensions
Web Based GUI
IVR, Call Recording, CDR, SIP Trunking

Some of the features that can be customized under this category are SMS, EMAIL, 3rd PARTY INTEGRATION and IVR CHANNEL,that other major players in the market have either failed to provide or support with limited features. ONYX CXM is one of its kind IPPBX that is way far ahead of its competition in the current scenario.Its advanced features can take on any competition, currently available in the market.

key features & benefits
  • Full Range of PBX features
  • support for Local and Remote Ext.
  • 100% Call Recording
  • Conference Bridge
  • Advanced Auto Attendant
  • Voice Broadcast
  • Call Center
IP PBX Features
  • CDR(Call Detailed Record)
  • Conference Room(30+)
  • Call Monitoring
  • DID(Direct Inward number)
  • DND(Do Not Disturb)
  • IVR(Interaction Voice Responses)
  • Web Based GUI
  • SIP Register with UDP/TCP/TLS
  • SIP Trunk
  • SRTP,Time Based Value
  • Email, Voicemail
Call Features
  • Call Forward, Call Hold
  • Call Paging and Intercom
  • Call Park, Call Pickup, Call Queue
  • Call Recording, Call Routing
  • Blind Transfer, Call Waiting
  • Caller ID, Dial By Name
  • Music on Hold/Transfer
  • 3-Way Conference
  • Video Calls

Codecs & Protocols
  • Audio Codecs: G.722/G.711-Ulaw/G.771-Alaw/G.726/G.729/GSM/SPEEX
  • Video Codecs: H.261/H.263/H.264
  • Protocols: SIP (RFC3261/IAX2)
  • DTMF: RFC2833/SIP INFO/In-Band
Network Features
  • DHCP Server
  • IPv4/IPv6
  • Static Server
Working Environment
  • Opertaing Temperature : 10°C to 50°C
  • Storage Temperaturew : -10°C to 70°C
  • Humidity : 5% to 95%