Have any questions? sales@nerontech.com +91-7777022022

KK Global Exports

KK Global Exports is a Govt. Recognized Export house and a leading manufacturer and exporter ofscarves, stoles and shawls from India. We have experience of more than 20 years in the apparel accessories export industry. More than 20 years experience in this industry, grown steadily over the years to become a well know scarf, garment and bag manufacturer and exporter in India. This success can mainly be attributed to three factors Good Quality, Designing and Customer Satisfaction.In such short tenure we have successfully achieved Trust in the market, Strong and satisfied Clientele, steady growth, consistent high-quality standards, hard-working workforce and govern-ment recognition – Certified Export House. We have settled a wide customer base in following countries: Finland, France, Italy, Germany, Holland, Spain, U.K and USA. Working either directly with chains of stores, or through main importers and wholesalers.

Business Challenges

Office intercom solution is the heart of any business. According to current technology era , having a featured telecom solution deployment without removing existing telecom infrastructure was one of the biggest challenge In K.K. Global. Deployment of any new technology is quite simple but also impacts the commercial value. Business requirements such as Managed Conf. Bridge, International SIP Trunk provider integration, Call recording and Managed CDR was few core pain areas which existing Intercom system was not capable to handle. So, the option was to change the same system with upgraded model from the same manufacturer or opt for any Intercom system which can cater present and future requirements and also have possibility to integrate existing system to avoid commercial value invested on old system. New Technology Adoption was planned in two phases, 1st integration of Old System with new technology and in 2nd phase remove old installation once shited completely to the new telecom infra.

SOLUTION OVERVIEW

Onyx CXM [State of the Art Unified communication platform Provisioned to meet the business challenge with the blend of FXO technology. Below was the major finding which was required to meet the requirement and flexible solution for Future requirements.

  • Call routing between existing Intercom system , Onyx CXM and PSTN Line
  • Flexible Call Handling and self service User friendly web GUI
  • Call Recording and CDR according to SIP user
  • Call Barge option.
  • Call Restrictions for extensions
  • International VoIP Trunk Integration with Logical partitioning for Domestic and international calls

Onyx CXM with 100 User capacity deployment meets all the business require- ments and seamless integration with existing telecom infra meets all the requirement mentioned during solution planning. Additionally multiple call handling mechanism for reception was positioned to improve the call handling and productivity.


Competitor Overview

Neron is very new as compare to other established brand in the market, but Onyx CXM IPPBX provided the value add in “K K Global Exports” based on below points. Help Desk: +91-8587-000-817/18 Sales : +91-7777-022-022 sales@nerontech.com Sector 14, Plot no. 6, Kaushambi, Ghaziabad - 201010, (U.P) India
• Understanding of requirement and flexible in feature enhancement based on the requirement
• Neron R&D team has deep knowledge in VoIP technology and Telecom Infra solution
• Flexibility and scalability of Onyx CXM Product Line
• Product Line is designed and Make in India
• Winner of Aegis Graham Bell Award for “Innovation in Green Telecom “